We're here to help! Get support with license activation, Chrome extension issues, or bulk export questions.
Having issues with the Chrome extension? Need help activating your license? Let us know!
Common issues and their solutions
Make sure you're on the right platform and logged in. Each platform has its own extension.
Check your email for your license key (e.g., FATHOM-XXX, FIREFLIES-XXX, or ZOOM-XXX).
Exports stuck? Make sure you're not navigating away during the export process.
You can also reach us directly at:
hello@transcriptexport.com