Need Help with
FathomExporter?

We're here to help! Get support with license activation, Chrome extension issues, or bulk export questions.

Usually respond within 24 hours

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Having issues with the Chrome extension? Need help activating your license? Let us know!

Your Name *

Email Address *

License Key (if applicable)

Include your license key if you're having activation or usage issues

What can we help with? *

Describe Your Issue *

Common issues and their solutions

Make sure you're on fathom.video and logged in. The extension only works on Fathom pages.

Your license key should be 25 characters. Check your email for the full key starting with "FATHOM-".

Exports stuck? Make sure you're not navigating away from Fathom during the export process.

You can also reach us directly at:

We typically respond within 24 hours