Privacy Policy

Simple, transparent data practices

Last updated: December 15, 2025

What TranscriptExporter Does

TranscriptExporter is a Chrome extension with one purpose: bulk export your meeting transcripts from platforms like Fathom, Fireflies, and Zoom. We connect securely to your account using approved methods to retrieve your transcripts. Your transcript content is never stored on our servers.

What Data We Collect

When You Purchase

  • • Your name and email address
  • • Payment information (processed by Stripe, not stored by us)

When You Use the Extension

  • • Your license key (to verify your purchase)
  • • Device fingerprint (to prevent license sharing)
  • • Basic usage stats (number of transcripts exported)
  • • Your IP address (for security)

What We DON'T Collect

  • • Your transcript content (retrieved securely, never stored)
  • • Your browsing history
  • • Your personal files
  • • Your account passwords or credentials

Pro Features: Cloud Storage Access (Optional)

If you upgrade to Pro and connect cloud storage, we access:

  • Google Drive: Permission to create files and folders only. We never read, modify, or delete your existing files.
  • Dropbox: Permission to upload files to a specific folder only. We never access your other Dropbox content.

OAuth tokens are stored locally in your browser extension only - never on our servers. You can disconnect at any time from the extension settings.

How We Use Your Data

  • Email you your license key after purchase
  • Verify you paid when you use the extension
  • Prevent license sharing across too many devices (3 device limit)
  • Improve the extension based on usage patterns
  • Provide customer support when you contact us

Who We Share Data With

Stripe

Processes payments securely

AWS SES

Sends your license key email

MailerLite

Sends product updates (you can unsubscribe)

Supabase

Stores license keys securely

We don't sell your data to anyone. We don't share it with advertisers or data brokers.

How We Protect Your Data

  • • All communication uses HTTPS encryption
  • • Secure connections for transcript access
  • • Your transcript content is never stored on our servers
  • • We collect the minimum data necessary
  • • Secure database storage with access controls

How Long We Keep Your Data

We keep your data as long as necessary to provide the service and comply with legal requirements. Your transcript content is never stored by us - it's retrieved securely and delivered directly to you.

Questions?

Have questions about your data or this policy? We're here to help.

This policy complies with Chrome Web Store User Data Policy requirements. We may update this policy occasionally - any changes will be posted here.

Ready to export your meeting transcripts?

Get TranscriptExporter