Privacy Policy
Simple, transparent data practices
Last updated: October 1, 2025
What TranscriptExporter Does
TranscriptExporter is an official Fathom partner Chrome extension with one purpose: bulk export your Fathom.video meeting transcripts.
We connect securely to your Fathom account using their approved connection to retrieve your transcripts. Your transcript content is never stored on our servers.
What Data We Collect
When You Purchase
- • Your name and email address
- • Payment information (processed by Stripe, not stored by us)
When You Use the Extension
- • Your license key (to verify your purchase)
- • Device fingerprint (to prevent license sharing)
- • Basic usage stats (number of transcripts exported)
- • Your IP address (for security)
What We DON'T Collect
- • Your Fathom transcript content (retrieved securely, never stored)
- • Your browsing history
- • Your personal files
- • Your Fathom password or credentials
How We Use Your Data
- Email you your license key after purchase
- Verify you paid when you use the extension
- Prevent license sharing across too many devices (3 device limit)
- Improve the extension based on usage patterns
- Provide customer support when you contact us
Who We Share Data With
Stripe
Processes payments securely
AWS SES
Sends your license key email
MailerLite
Sends product updates (you can unsubscribe)
Supabase
Stores license keys securely
We don't sell your data to anyone. We don't share it with advertisers or data brokers.
How We Protect Your Data
- • All communication uses HTTPS encryption
- • Official Fathom-approved secure connection for transcript access
- • Your transcript content is never stored on our servers
- • We collect the minimum data necessary
- • Secure database storage with access controls
How Long We Keep Your Data
We keep your data as long as necessary to provide the service and comply with legal requirements.
Your transcript content is never stored by us - it's retrieved securely from Fathom and delivered directly to you.
Questions?
Have questions about your data or this policy? We're here to help.
This policy complies with Chrome Web Store User Data Policy requirements.
We may update this policy occasionally - any changes will be posted here.
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